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Call for an Appointment: (503) 438-7145
Dr. William Moore
500 North Columbia Rver Hwy, Suite 505
St. Helens, OR, 97051
Map & Directions


St. Helens Pediatric Dentistry Office Policies

Office PoliciesAt St. Helens Pediatric Dentistry, we value our patients. Our job is your care. Out of respect for Dr. Moore and our entire team, our office maintains the following policies:

Insurance

We are happy to aid you in determining your dental coverage. For us to better assist you, we ask that you submit your dental, along with your medical insurance information to us at least two days before your first visit, along with your New Patient Paperwork. By submitting your information early, you are giving us time to process your insurance information and determine your benefits.

If treatment is necessary, we can provide you a detailed treatment plan including an estimate of costs, both what your insurance company is willing to pay for each portion of the procedure, and whatever portion is not covered and you will be expected to pay at the time of service.

We ask our patients to remember that, our professional care is provided to you, our patient family, and working with insurance companies is our benefit to you, but they are not obligated to us. Your insurance company may have a certain obligation and responsibility to you, and your responsibility is to us for services rendered. We are happy to assist you in getting the benefits you deserve based on your plan, and in filing your dental or medical claims. We are also happy to handle insurance questions from our office on your behalf.

Our office is happy to accept OHP insurance with a referral from your assigned primary care dentist. The three OHP managed care dental plans that we can bill with a referral are Advantage Dental, Capital Dental Care and Delta Dental of Oregon. We are only able to make appointments and bill these OHP plans once we have the referral on file from the insurance company. Please contact either your insurance company, your primary care dentist or our office if you have further questions on how to acquire the referral.

Financial Responsibility

For respect of our office and the employees who work here, we have established the following financial policy:
•  All account balances are due for payment in full within 20 days of statement date.
•  We have created relationships with the following credit companies for your benefit. Visa, Discover, American Express, or MasterCard payments
•  Payment plans are available through CareCredit

Fees & Policies

Missed Appointment Fee

At St. Helens Pediatric Dentistry, we work hard to schedule an appropriate time for each patient family and to stay on schedule. It's important to us to give the right amount of time for treatment of each child. While our office understands that unforeseen emergencies happen, and it can be difficult to plan for the unexpected, we need to respect the time of our staff, as well as for patients who are in our waiting room.

Therefore, we have established the following missed appointment fees:
$25.00 per scheduled family member—Hygiene Appointment
$150.00 per scheduled family member—Treatment Appointment

Past Due Payment Fees

Our past due payment fees are as follows: $5.00 per 30 days past due (after insurance payments have been applied). If your account is 90 days or more past due, it may be referred to a third-party for review.

For more information on our office policies, please contact William Moore, DMD, at our St. Helens, OR location. 503-438-7145

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Dr. William Moore St. Helens Pediatric Dentistry
500 North Columbia River Hwy, Suite 505
St. Helens, OR 97051

(503) 438-7145

Map & Directions


Appointment Hours
Mon,Wed: 9 - 4:30
Tues,Thurs: 8 - 2
Friday: Closed

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St. Helens Pediatric Dentistry | www.sthelenspediatricdentistry.com | (503) 438-7145
500 N Columbia River Hwy, Suite 505, St Helens, OR 97051



 

 

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